What kind of information can I find in the event statistics?

After ending an event on the ClickMeeting platform, the system will create two types of PDF reports for you to download and analyze – basic and full report. Please remember that in some cases it might take up to one hour before the file will be ready for you to see.

Both PDF reports can be found in the account panel in the Timeline section. To generate your report, please find the desired event on the Timeline and click the PDF report button underneath it. After a while, you will see two additional buttons Basic PDF report and Full PDF report. Click the one that interests you to download the report.

Please bear in mind that the basic PDF report only contains such information as a short event summary, number of attendees during the event, how they joined it, how they rated your event, where they are from, or which devices they used to see your presentation.

The full PDF report, besides the pieces of information mentioned above, also contains such elements as connection history, map location, how attendees voted or answered polls or surveys, and in which of your other events they took part.

At the moment, ClickMeeting allows you to create a few types of events which, for the sake of statistics, can be divided into live events (live webinars, planned meetings, Meet now), automated webinars, and on-demand webinars. The table below represents which elements can be found in which event report.

	Live events	Automated webinar	On-demand webinar
Attendee list	Available	Available	Available
Registrant’s summary	Available	Available	Available
Attendee’s login	Available	Available	Available
Attendee’s email address	Available	Available	Available
Registration summary	Available	Available	Available
Registration URL	Available	Available	Available
Log in time	Available	Available	Available
Log out time	Available	Available	Not available
Browser	Available	Available	Available
Localization	Available	Available	Available
Event’s rating	Available	Available	Available
Certificate	Available	Available	Available
Poll and survey’s results	Available	Available	Not available
Event’s duration	Available	Available	Not available
Maximum attendees’ number at the same time	Available	Available	Not available
Attendees in the waiting room	Available	Available	Not available
Attendees who dropped before the event	Available	Available	Not available
Number of visitors	Available	Available	Not available
Countries	Available	Available	Not available
Devices	Available	Available	Not available
Votes	Available	Available	Not available
All visits	Not available	Not available	Available
Unique number of attendees	Not available	Not available	Available
Chat logs	Available	Available, if the chat is enabled	Not available
Feedback from the on-demand webinar	Not available	Not available	Available