How can I charge for my webinars hosted on ClickMeeting?
First, integrate your paid ClickMeeting account with PayPal. Please note that PayPal has a different policy in each country due to various specifications of its market. The customers are able to benefit from a PayPal account to the extent determined by PayPal for these countries.
Now, when scheduling an event, you can choose a Paid access type and enter the fee that your attendees should pay to obtain access to your live webinar.
The minimum ticket price in a selected currency cannot be lower than 1. Please note that the current limits for the event ticket of each of the currency are listed below:
How does the payment work for permanent events?
For permanent events, your attendees pay once, and then can enjoy your series of webinars using just one access.
Where can my attendees see the ticket for a webinar after paying the fee?
The attendees will receive the payment confirmation to the email address provided in the registration form.
To attend the event, attendees can click the Join button in the email or save the token for later. If the attendee loses this email, the organizer of the event can resend it.
Can I change the fee while the event registration is in progress?
Once the entry fee is submitted while scheduling the event, it cannot be changed. This means that if you want to alter the price of the event, you will need to delete the webinar and schedule it again with the changed price.
What happens if I change the date of the event?
If you decide to hold the webinar another day, simply edit the event. When the changes are submitted, your attendees will be notified immediately.
Where can I see who paid for the event?
Go to your event and select the Paid Event tab. You will see all the attendees with their payment status. From here, you can manually Confirm or Reject each attendee.
What will happen with my attendees’ money if I cancel the event?
If you choose to cancel the event or reject the admittance of the attendee, your attendee(s) will receive a notification. You can return the paid fees from your PayPal account. Learn more here. Please note that the refund does not happen automatically when you cancel the event.
How can I integrate with PayPal?
Go to the settings in your account panel and select the Integrations tab. Then authorize the integration and follow three steps.
- Click here and log into your PayPal account.
- Paste “paidaccess_api1.clickmeeting.com” into Third Party Permission field and click Lookup.
- Mark “Use Express Checkout to process payments” (first position on the list) and click Add.
This authorization process needs to be done only once.
If you don’t have the PayPal account yet, please click here to create it and benefit from the integration!
Please note that PayPal has a different policy in each country due to various specifications of its market. The customers are able to benefit from PayPal account to the extent determined by PayPal for these countries.
Is the PayPal integration free?
Yes, if you have the paid ClickMeeting account you can benefit from the integration without extra costs. However, please note that PayPal applies charges. Learn more here.
How do I receive payments from the attendees?
The payments are directly transferred into your PayPal account. From there you can transfer it onto your bank account linked with the service. However, first read how to activate receiving payments.
How can the attendees pay for the event?
Your attendees can pay either via PayPal or with a card; MasterCard, Maestro, Visa, Discover or American Express.
What is the maximum ticket number for a paid event?
The number of tickets is dependant on the account type you have.