How can I charge for my webinars hosted on ClickMeeting?

Integrate your account with Stripe for an easy and secure way to monetize your events and manage payments.

You can also integrate your paid ClickMeeting account with PayPal. Please note that PayPal has a different policy in each country due to various specifications of its market. The customers are able to benefit from a PayPal account to the extent determined by PayPal for these countries.

Now, when scheduling an event, you can choose a Paid access type and enter the fee that your attendees should pay to obtain access to your live webinar.

The minimum ticket price in a selected currency cannot be lower than 1. Please note that the current limits for the event ticket of each of the currency are listed below:

Please note that if you use the Paid Webinars feature ClickMeeting applies a service charge of 5% to the gross price of the ticket.

How can I integrate with PayPal?

Go to the settings in your account panel and select the Integrations tab. Then authorize the integration and follow three steps.

1. Click here and log into your PayPal account.
2. Paste “paidaccess_api1.clickmeeting.com” into Third Party Permission field and click Lookup.
3. Mark “Use Express Checkout to process payments” (first position on the list) and click Add.

This authorization process needs to be done only once.

If you don’t have the PayPal account yet, please click here to create it and benefit from the integration!

Please note that PayPal has a different policy in each country due to various specifications of its market. The customers are able to benefit from PayPal account to the extent determined by PayPal for these countries.

How can I integrate with Stripe?

STEP 1: Creating a Stripe Account

Go to the Stripe website here.

Enter your email address, name, country, and set a password.

STEP 2: Verifying Your Stripe Account

The system will automatically send you an email to the provided address. Find the message from Stripe in your inbox and click the “Verify email” button.

After clicking the button, enter your Stripe account password again and confirm by clicking “Continue“.

STEP 3: Activating Payments on Your Stripe Account

Click “Activate Payment” and complete your profile.

After selecting your location (Business Location) and type of business (Type of Business), click “Continue.”

The next step is to fill in basic information such as:

• First and last name
• Email address
• Date of birth
• Address
• Phone number

Use your full name (including middle name) and/or the full company name.

Then fill in business details:

• VAT number (optional)
• Industry (required)
• Website address (required: provide your own website URL or ClickMeeting profile page URL)
• Description of the products you sell (required; this can be, for example, access to paid webinars).

Next, provide the information about your business that will be visible to your customer:

• Statement descriptor is the name that participants will see after paying for their ticket. You can enter your company name or, for example, your name and company name.
• Shortened descriptor – abbreviated company name or full name that may appear in charge details.
• Customer support phone number is the number where recipients can obtain necessary information.

STEP 4: Adding Bank Account Information

To enable withdrawals from Stripe to your bank account, choose:

• Currency
• Country where the bank account is maintained
• IBAN (the account number with the country code at the beginning, e.g., PL)
• Then confirm the account number – enter your bank account number here.

Stripe will transfer customer payments to this number (the payment should reach your account within 7 days).

STEP 5: Enhance Your Stripe Account Security

SMS verification is the most commonly chosen option. After clicking “Show additional options,” SMS verification (via phone number) will be available.

STEP 6 (Optional): Automate VAT Calculations

If you wish, you can also automate VAT calculations. However, you don’t have to do this and can proceed directly to the last step. To do this, select “Skip for now”.

STEP 7: REVIEW AND CONFIRM

Now check the previously entered data. If everything is correct, click the “Agree and submit” button.

Done! Your Stripe account is active and can accept payments. You can configure available payment methods in your Stripe account here.

Now, simply connect your Stripe account with ClickMeeting.

To do this, go to the API keys page in your Stripe account.

• Create a new standard API key with any name. For restricted permission keys, select the following settings: Checkout Sessions: write, Products: write, Prices: write, Webhook Endpoints: write.
• Go to your ClickMeeting account. Click on your photo in the upper right corner and go to Account Settings. Then select the Integrations tab and find Stripe.
• To integrate ClickMeeting with Stripe, paste the generated key into the form and click Authorize.

Done! We wish you high earnings from paid webinars and donations on ClickMeeting!

You just need to connect your Stripe account with ClickMeeting.

Go to the API keys page in your Stripe account.

• Create a new standard API key with any name. For restricted permission keys, select the following settings: Checkout Sessions: write, Products: write, Prices: write, Webhook Endpoints: write.
• Go to your ClickMeeting account. Click on your photo in the upper right corner and go to Account Settings. Then select the Integrations tab and find Stripe.
• To integrate ClickMeeting with Stripe, paste the generated key into the form and click Authorize.

Done!

How to create discount tickets?

Do you want to encourage attendees to purchase tickets by organizing time and/or limited ticket discounts? You can find the necessary settings in the “Discount tickets” section when creating a paid event. To use them, set the switch to the “On” position.  

This tool will be useful in several scenarios. Let’s take a closer look at them.  

How to create early birds promotions?  

Reducing the price of tickets in the first stage of sales can be a great way to encourage your audience to buy. To create a ticket of this type, all you need to do is:  

• Enter the name of the ticket  
• Enter the discounted price  
• Set an expiration date. 

Remember that you can also put a limit on the number of discounted tickets. For example: if you want the first 50 tickets to be available in the early birds formula, enter this number in the “Number of tickets” box.  

In this case, 50 more tickets will be included in the promotion with no time limit. Nothing prevents you from applying both a time and quantity restriction at the same time.  

For example, if you want the promotion to be valid until a certain date, but no more than 100 tickets are included, fill in the “Number of tickets” and “Price expiry date” fields at the same time.  

How to create ticket pools?  

Using these simple settings, you can also create other promotions. An interesting way to increase sales will be to set up ticket pools. Each of them can be limited in time and/or quantity. To add more ticket pools, select “Add discount ticket” and then enter the terms of the promotion.  

As in the previous cases, the number of tickets can be limited by:

Price expiration date:

Or both the number of tickets and the expiration date:  

Once all tickets available in the pool are sold out or price expiration date has passed, your attendees will be able to purchase tickets from the next ticket pool (if established) or tickets at the basic price.  

In the details of your event under the “Paid Event” tab, you will quickly see the number of tickets sold, along with information on their price, the buyer and the discounted conditions they took advantage of.  

Please note that discounted tickets are not available for permanent events and on-demand events.

How to create promo codes?

Promo codes are another great way to attract attendees to your paid webinar. You can place them, for example, in the ads or mailings. Your recipients will be able to enter the code when making a purchase, and therefore get a discount. 

In ClickMeeting you will create promo codes directly in the event configuration window. To do so, set this switch to the “ON” position. 

Then enter the code and its value either in percent or price. You can also limit the promotion’s validity by quantity, specifying the number of discounted codes, and/or by time: to do so, specify the code’s expiration dates. 

Each payment system provider has a minimum transaction amount. If the ticket price after applying a promo code is below this minimum, the amount may be rounded up. Please refer to the information below:

• Stripe – https://docs.stripe.com/currencies#minimum-and-maximum-charge-amounts;
• PayPal – 1.00 for currencies: USD, EUR, PLN, GBP, AUD, BRL, CAD, CHFCZK, DKK, HKDILS, INR, MXN, MYR, NOKNZD, PHP, RUB, SEKSGD.

This way you can also provide your audience with free tickets: just set a discount at 100%.    

Note that promo codes are compatible with discount tickets. The value of the discount will be calculated in relation to the current price of the tickets. 

If you want to create several promo codes, simply select “Add promo code”. 

Please note that promo codes are available for permanent events and on-demand events.

How does the payment work for permanent events?

For permanent events, your attendees pay once, and then can enjoy your series of webinars using just one access.

Where can my attendees see the ticket for a webinar after paying the fee?

The attendees will receive the payment confirmation to the email address provided in the registration form.

To attend the event, attendees can click the Join button in the email or save the token for later. If the attendee loses this email, the organizer of the event can resend it.

Can I change the fee while the event registration is in progress?

Once the entry fee is submitted while scheduling the event, it cannot be changed. This means that if you want to alter the price of the event, you will need to delete the webinar and schedule it again with the changed price.

What happens if I change the date of the event?

If you decide to hold the webinar another day, simply edit the event.

When the changes are submitted, your attendees will be notified immediately.

Where can I see who paid for the event?

Go to your event and select the Paid Event tab. You will see all the attendees with their payment status. From here, you can manually Confirm or Reject each attendee.

What will happen with my attendees’ money if I cancel the event?

If you choose to cancel the event or reject the admittance of the attendee, your attendee(s) will receive a notification. You can return the paid fees from your PayPal/Stripr account. Please note that the refund does not happen automatically when you cancel the event.

How do I receive payments from the attendees?

The payments are directly transferred into your PayPal/Stripe account. From there you can transfer it onto your bank account linked with the service.

How can the attendees pay for the event?

Your attendees can pay either via PayPal/Stripe or with a card; MasterCard, Maestro, Visa, Discover or American Express.

What is the maximum ticket number for a paid event?

The number of tickets depends on your plan size. If you have a plan for 50 attendees, you can sell up to 50 tickets. With a 200 attendees plan, you can sell up to 200 tickets, etc. 

How to make money from attendees’ donations?

Supporting your favorite creators by sending them funds in the form of one-time voluntary donations is very popular today. Receiving donations is also possible via ClickMeeting. Read more.