Help Center

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NEW

New to ClickMeeting?
Use these guides to get started.

NEW

New to ClickMeeting?
Use these guides to get started.

First steps

ClickMeeting status page
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ClickMeeting status page: find out the current status of ClickMeeting services What will you learn with the ClickMeeting status page? When is it worth checking the ClickMeeting status?
Attendee Space
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What is Attendee Space?
How do we support our customers?
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About us Live chat support Email support Technical assistance during your event Product training Individual Account Manager support
About ClickMeeting
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How is ClickMeeting different from competitive products? Does the ClickMeeting platform require any installation to join the event? What technology does ClickMeeting use? What is the RWD room? How much bandwidth do I need for ClickMeeting? What are the hardware and software requirements to host events on ClickMeeting? What recording quality does ClickMeeting offer? How do I use the ClickMeeting mobile app? How do I join an event from an iPad, iPhone or Android device? How to use the ClickMeeting desktop app? What security certifications does ClickMeeting have?
Account setup
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Two-factor authentication (2FA) How many events can I host on the ClickMeeting platform? Can I organize just one event? Can ClickMeeting be integrated with social media platforms or external services? Can I customize emails sent from ClickMeeting? How can I change my email signature? How can I change my username?
Account Access
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What is the specification of the roles of users during the event? What is the specification of the roles of users during the event - summary table What do I need to know about subaccounts? What is the difference between the multiuser account and subaccounts?
Free trial
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Can I try ClickMeeting before paying for a package? What do I get with my 30-day free trial account? How can I convert my account from the free trial to a paid package?