I turned on camera and sound but don’t hear anything. What can I do?

  1. Make sure your devices are plugged in and working correctly.

    We recommend testing them by launching any other application that requires their use. If everything is OK, go to your event room and allow Flash Player to access your device by clicking the Allow button.

    If you do not see or hear anything, go to the Camera and Voice pod and click the Settings icon then Audio/Video settings. Using the drop-down list(s), check whether the correct microphone and camera are selected. If not, select the correct device(s).

    This should solve the problem. If not, please contact our Customer Success Team.

  2. Make sure you don’t have any other application running that requires the camera and microphone (i.e. Skype), as this could interfere with ClickMeeting if both are running at the same time.