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Billing and Payments

Add-ons
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What are the principles of how ClickMeeting’s add-ons work? Certificates of attendance I need an account to be used by several people in my organization. What can I do? How do I delete a subaccount and cancel the add-on? Parallel sessions Extra recording space and extra storage space Extra presenters Live Streaming Custom background Advanced customization Individual Account Manager support Recordings - different tracks from the same event
Upgrade
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How do I upgrade or downgrade my ClickMeeting plan? Can I increase the number of attendees allowed in one event?
Payments
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How much does a ClickMeeting account cost and what are my payment options? Are there any hidden costs for using ClickMeeting? Where can I view my billing details? Where can I review invoices and charges billed to my account? How can I correct data on my invoices?
Cancellation
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How do I cancel my account? Can I suspend my account? My account is deactivated. How can I start using it again? What is the ClickMeeting refund policy?
Downgrade
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How do I downgrade my ClickMeeting plan?