How do I upgrade or downgrade my ClickMeeting plan?
To upgrade your plan, log in to the account, hover the pointer over your name in the upper-right corner of the screen and go to the Billing details section. Next to the Plan size section, choose the Upgrade button.
You can also upgrade your plan directly in the webinar room if the system notifies you that all seats are taken. The upgrade will take effect immediately and all attendees waiting to enter your event will automatically be welcomed into your webinar room.
To downgrade your plan, please contact our Customer Success Team. You can downgrade the plan to any paid plan currently available, beginning with the next subscription period.
Please note that it is not possible to downgrade the paid plan back to a free trial account.
Please also note that downgrading your plan will result in the voidance of all the promo-codes.