How can I correct data on my invoices?
If the data visible on the invoices is incorrect, you can change it at any point after creating your paid account. You can request an invoice correction in your account panel and the changes will be implemented by ClickMeeting’s Billing Department.
To request the invoice correction, please log in to your account and hover over the pointer to your name in the right upper corner of the screen. Choose Billing details from the list and then go to the Transactions history section.
A new page will load on your screen where you can see all of your invoices. Click the Go to the billing system section underneath the list of your transactions. Once there, please locate the transaction you would like to update and click Details. Then scroll to the bottom of the page and choose the Invoice Correction Request option.
Provide all necessary details and mark the Disable the old receiver? option if the changes should apply to all of your future invoices. Once the correction note is accepted on ClickMeeting’s side, it will be available for a PDF download, linked to the original invoice as well as updated for future transactions.